View the latest news and information about InvestmentNews Best Practices Awards.
Tech employed as client service
Technology is often meant to improve efficiency, but see how one firm's focus on improving its tech has also improved client service.
Organic growth is key to $4.8B firm's success
Ballentine Partners is among the fastest-growing RIAs in the country, and it's one of the few that has built its business organically and without relying on institutional clients to juice its assets.
Plugging into technology was key to building assets
Careful technology choices helped one firm drastically improve its bottom line.
Keys to success: Systems and personal service
Two important steps helped Robert Rinvelt and Roger David turn their firm into a lean, mean financial planning machine.
Industry icon is enthusiastic about technology
Harold Evensky is an icon. The co-founder of Evensky & Katz Wealth Management is an influential champion of the fee-only, planning-first business model that's increasingly shaped the way financial advice is delivered to mom-and-pop investors. But you knew all that. What might be less well-known is
Respect for tech puts firm on path to success
This top performer treats technology with the same importance with which it treats clients.
Client concierge frees up advisers
Pinnacle Advisory Group Inc. has facilitated the tricky business of acclimating new clients by hiring a “concierge.”
Combining firms reduces costs and spurs collaboration
Sandy Johnson's best business decision was to participate in an Ameriprise Financial Inc. experiment 20 years ago that brought individual advisers together to operate as a group practice. Today, her Proviant Group boasts operational efficiencies that would turn both smaller and larger firms green
3 decades of learning from mistakes
Rick Adkins has been in the financial advice business for 32 years. That is long enough to make every mistake in the book, he jokes. In the early 1980s, professional financial planning was in its infancy, and simple computer spreadsheets were de rigueur. Mr. Adkins couldn't import data about his
Wealth manager thrives on 'do it yourself' culture
There is no shortage of software products that developers market as the “solution” to financial advisers' every conceivable need.
Seizing opportunities in social media
For many advisory firms, social media is the ungainly jigsaw piece that doesn't seem to fit in the puzzle.
Smart advisers, smart machines
Brian A. Hunter says that technology is important, but it is no substitution for what people can do — that is, think.
Cultivating a corporate mien leads to profits for advisory firm
E. Jeffrey Roof says that a C-suite mentality is the key behind his financial advisory firm's stellar profits.
Making it a priority to work with clients' children can pay off
When Kathy Fish's biggest clients, a married couple, died within a year of each other, she worried that their two children would walk their parents' assets right out the door, since most children don't retain their parents' adviser after they inherit wealth.
Innovation drives results
Record keeping, color coding and cloud computing help one firm add a personal touch to client relationships.