Client Servicing

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  1. Articles

    Merrill asks $2.5 billion team to leave

    The advisers allegedly violated Finra rules and firm policy by encouraging some of their larger clients to invest directly in hedge funds.

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    Philanthropic advisers recognized for service

    Five advisers win Community Leadership Awards at eighth annual industry gathering Thursday night.

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    Technology's role in deepening adviser-client relationships

    Advisers face complex challenges as they seek to build relationships with clients who increasingly rely on web-based technology in many areas of their lives. Although long-lasting relationships always depend on providing clients with effective investment services, this goal can be facilitated, or

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    Wealthfront has 'best shot' to remain leading digital disruptor: Forrester

    Report points to low-cost online platform, Millennial market, $1 billion in AUM.

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    Debunking 3 big myths about robo-advisers

    Cutting through major misconceptions about robo-advisers, from the name's meaning to their role in financial service

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    Student loans imperil parents' retirement

    Borrowing or cosigning for a child could mean debts too hard to get out from under

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    Advisers boost assets by 21%, helped by new clients, market gains

    It's a good time to be an adviser, new InvestmentNews study shows, as assets, revenue, profit margins all climbed last year.

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    Advisers hop on mobile CRM trend

    While still figuring out how to use mobility in their practices, advisers are indicating mobile CRMs are here to stay.

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    The latest data on technology at independent broker-dealers

    A snapshot of tech spending and usage at IBDs

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    Tech employed as client service

    Technology is often meant to improve efficiency, but see how one firm's focus on improving its tech has also improved client service.

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    Cybersecurity a major priority in independent broker-dealers' 2015 tech budgets

    Preventing hack attacks is a big concern for independent broker-dealers heading into next year based on their planned technology spending.

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    Popular tax breaks will get renewed this year, GOP says

    Republican lawmakers see tax-extender approval going through before the end of 2014, keeping tax breaks favored by clients in place.

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    New broker working group aims for easy-to-read fee disclosure

    NASAA report on hidden and complicated fee disclosures sparks drive for simple, uniform language.

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    Going paperless: Advice industry takes on challenge

    In an industry notorious for documents and signatures, firms welcome chance to automate

  13. Articles

    Apple's big lesson for advisers

    It's easier to sell an existing client a new product or service than it is to gain a new client.